Our jeans are built to last, but even the best-worn denim can use a little care over time. That’s why we offer free repairs for the life of your jeans—no matter when you bought them.

To send your jeans in, simply fill out the repair form linked below and ship them to the address provided. Once the repairs are complete, we’ll send you an invoice for return shipping. The flat rate for return shipping is $15 via USPS. If you prefer a different carrier, just let us know before we ship them back

IMPORTANT: Please machine wash your jeans with detergent before sending them in, the ladies will not work on jeans unless they are freshly washed and unworn (guide below).

ATTN: Repairs

1623 West Broad Street

Richmond, VA 23220

 

While we always recommend hand washing, if you trust the temperature control of your washing machine, a machine wash is works too.

 

1. Set your machine temperature to Cold.
2. Set your machine cycle to Gentle or Delicate
3. Add a small amount of gentle detergent (we recommend Woolite black).
4. Turn your jeans inside out.
5. Place them in your washing machine (alone if it’s your first time washing them).
6. Hang to dry.